STANDARD TERMS AND CONDITIONS OF SALE


Order Shipment:

Order cut-off times for delivery on the same week are as follows: 

ACT

Canberra Metro

  • 8am Thursday

NSW 

Sydney Metro

  • 8am Thursday

Central Coast, Newcastle & Hunter Valley

  • 8am Wednesday

Mid-North Coast

  • 8am Tuesday

Blue Mountains

  • 8am Thursday

Orange & Bathurst

  • 8am Tuesday

Wollongong & South Coast

  • 8am Thursday

VIC

Melbourne Metro

  • 8am Wednesday

VIC regional 

  • 8am Monday 

QLD

Brisbane / Sunshine Coast / Gold Coast / Toowoomba

  • 8am Wednesday (some areas may receive delivery on Monday the week after)

Regional 

  • 8am Wednesday (Only available through Brisbane X-Dock)

TAS

  • 8am Tuesday (fortnightly)



Availability of Goods
We cannot guarantee availability of any products, even when payment has been made. 

Our platform shows stock quantities available as well as the estimated availability date for items that are out of stock, so please take this into account when placing your order.

If your order is over $1,000 we will ship all available items immediately (as per next shipment window) and will hold unavailable items to ship automatically when they come in.

If your order is over minimum value but under $1,000 we will ship all available items immediately and will hold unavailable items to ship with your next order.

If you would like us to hold the order until all items are in stock please let us know at time of order.

Price & Payments:

All prices are GST exclusive and subject to change.
If you have existing Credit Terms, your order will be processed without delay and shipped to you based on agreed terms.

If you do not have a Credit arrangement with Cartel & Co, we recommend you choose the option of paying by Credit Card as part of the Checkout process. 

Any orders that are received without Credit Card payment, where these is no Credit arrangement, will be held until payment is received. We will contact you to offer alternative EFT payment options.